Defining Empathy Is Like Nailing Jell-O to a Wall
I thought I understood empathy. Then I got a book deal to write about it. As I started diving into the research, I noticed something odd. There isn't one. Or, more accurately, there are many. »
How Empathy Driven Development is Transforming The Tech Industry
The technology industry isn't exactly known for being caring, kind, and compassionate. The stereotype of the brilliant but anti-social (and usually male [http://fusion.net/story/ »